1. Customer Communication & Calling • Outbound Calls: Make daily outbound calls to potential and existing customers from the provided database • Inbound Handling: Receive incoming calls and address customer inquiries professionally • Product Explanation: Clearly explain company products/services and offers to customers • Lead Generation: Identify interested customers and generate qualified leads 2. Sales & Follow-up • Conversion: Convert leads into sales or appointments as per company targets • Follow-up: Regular follow-up with customers to maintain engagement and close deals • Target Achievement: Meet daily, weekly, and monthly calling and sales targets • Cross-selling: Promote additional products/services when applicable 3. Data Management & Reporting • Call Records: Maintain accurate records of all calls and conversations • CRM Update: Update customer data in CRM or Excel sheets regularly • Reporting: Submit daily/weekly performance reports to the reporting manager 4. Customer Support & Coordination • Query Resolution: Handle customer complaints and provide appropriate solutions • Coordination: Work closely with the sales/field team for smooth operations • Customer Relationship: Maintain a positive and professional attitude with clients

• Good Communication Skills • Basic Computer Knowledge • Convincing & Negotiation Skills • Ability to handle pressure and rejection